Arabic
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الرئيسية - سياسة الإلغاء
سياسة الإلغاء
We want you to be completely satisfied with your purchase from Our Website. Our return policy is designed to be fair and hassle-free ensuring your peace of mind.
أهليّة الاسترجاع:
- Damaged or Defective Items: If you receive a product that is damaged or defective please contact our customer support team within [number of days] days of receiving the item. We will provide instructions for returning the product
- Wrong Item Shipped: In the rare event that you receive the wrong item please notify us within [number of days] days of receiving the shipment. We will arrange for the correct item to be sent to you or provide a refund.
- Change of Mind: If you change your mind about a purchase you may return the product within [number of days] days of receiving the item. To be eligible for a return the product must be in its original condition including all packaging and tags. Return shipping costs in this case are the responsibility of the customer.
عملية الإرجاع:
- Contact Us: To initiate a return please contact our customer support team at [Contact Email/Phone] and provide your order number and a reason for the return.
- Return Authorization: Once your request is approved we will provide you with a return authorization and instructions on how to return the item.
- Return and Inspection: When we receive the returned item we will inspect it to ensure it meets our return criteria. If the item is in acceptable condition we will process your return.
استثناءات:
- Please note that certain items such as personalized or custom-made products may not be eligible for returns unless they are damaged defective or incorrect.
اتصل بنا:
- If you have any questions or concerns about our return policy please contact us at [Contact Email/Phone]. We are here to assist you and ensure a smooth shopping experience.
- Thank you for choosing [Your E-Commerce Website]. Your satisfaction is our priority and we are committed to resolving any issues with your order promptly and professionally.
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